A&A TRAVEL TERMS AND CONDITIONS:
Please read this notice in its entirety. It constitutes part of your booking contract for your trip and any related services. Please call immediately if you have any questions. Once Research & Planning Fee is paid it is non refundable.
Please be sure you understand and agree to these terms and conditions of A&A Travel. The addressee of this notice will be the only recipient of the terms and conditions. It is the sole responsibility of the addressee to inform all other parties traveling of the contents of these terms and conditions. The booking passenger, by accepting this receipt and making payment to A&A Travel and/or its suppliers, acknowledges that they have been advised of, reviewed, and hereby accept these terms and conditions and contract for all travel related services.
A&A TRAVEL acts only as an independent agent for suppliers in selling travel related services, or in accepting reservations or bookings for services and are not directly supplied by this travel agency (such as air and ground transportation, hotel accommodations, meals, tours, cruises, etc.). This travel agency, therefore, shall not be responsible for breach of contract or any intentional or careless actions or omissions on part of such suppliers, which result in any loss, damage, delay, or injury to you or your travel companions or group members.
Unless the term "guaranteed" is specifically stated in writing on your ticket, invoice, or reservation itinerary, we do not guarantee any of such suppliers' rates, bookings, reservations, connections, scheduling, or handling of personal effects. This travel agency shall not be responsible for any injuries, damages, or losses caused to any traveler in connection with terrorist activities, social, or labor unrest, mechanical or construction failures or difficulties, diseases, local laws, climatic conditions, criminal acts or abnormal conditions or developments, or any other actions, omissions, or conditions outside the travel agent's control.
COVID-19.
It is traveler's responsibility to be sure they are comfortable with travel requirements. As requirements and policies change daily it is travelers responsibility to confirm they have everything needed and are clear on what is expected prior to and during travel.
PASSPORT/VISA
Valid US passports are required for all travelers for international air travel, regardless of age Passport information may be found at http://travel.state.gov/content/passports/english/passports.html
ALL travelers, including children and infants, MUST have a VALID passport to travel internationally (NOT a Passport Card). Full legal names and birth dates on your reservations must be EXACTLY as they appear on your valid US Passport.
PASSPORT CARDS ARE NOT VALID FOR INTERNATIONAL AIR TRAVEL You must have a passport BOOK.
Some destinations require travelers to obtain a VISA to enter their country. A copy of these requirements can be found at embassy page of country traveling to.
TRAVELING WITH CHILDREN
Children under 18 years of age not traveling with both parents or legal guardian(s) may need to present a notarized letter from the absent parent/guardian granting permission to travel outside the United States and provide emergency medical care if necessary. A&A Travel shall not be held responsible for lack of compliance to provide proper documentation to airport authorities. It is the responsibility of the traveler(s) and the minor's parent/guardians to provide proper documentation to airport authorities.
Traveler assumes complete and full responsibility for, and hereby releases this travel agency from any duty of, checking and verifying any and all passport, visa, vaccination, or other entry requirements of each destination, and all safety or security conditions at such destinations, during the length of the proposed travel. Traveler assumes full responsibility for obtaining these documents prior to dates of travel and ensuring they are valid for the required period of time after travel dates (many countries require your passport to be valid at least 6 months beyond your travel dates). By embarking upon his/her travel, the travelers voluntarily assume all risks involved in such travel, whether expected or unexpected. Traveler is hereby warned of such risks, and is advised to obtain appropriate insurance coverage against them.
Traveler's retention of tickets, reservations, or bookings after issuance shall constitute a consent to the above, and an agreement on his/her part to convey the contents hereto to his/her travel companions or group members.
AIRFARE AND AIR RESERVATIONS
BAGGAGE AND OTHER MISCELLANEOUS FEES
Each airline has its own baggage policies and associated fees, it is the sole responsibility of the traveler's to check with the airline in advance of travel to determine their airline's baggage policy and any associated fees. Due to continual changes in airline baggage policies it is suggested that you inquire with your airline's website for the most up-to-date information. A&A Travel is not responsible for additional costs incurred for baggage, seating or other miscellaneous fees not included on your invoice. Baggage fees are not part of your package.
PROHIBITED ITEMS IN CHECKED AND CARRY ON LUGGAGE
Please note that due to federal regulations, certain items are prohibited from being transported in checked and carryon luggage or on your person. Visit http://www.tsa.gov/traveler-information/prohibited-items for full details.
HONEYMOON & ANNIVERSARY TRAVELERS
You MUST bring a copy of your marriage certificate to qualify for any complimentary honeymoon/anniversary package (photo copy is recommended). Failure to have such proof of marriage will result in resort denying these complimentary amenities/privileges (if applicable). Please notify A&A Travel if you are celebrating a honeymoon or anniversary so that they can note this in your reservation. Typically resort will honor these packages up to 30 days before or after your honeymoon/anniversary date.
PAYMENTS
Payments by credit or debit card are preferred, and by authorizing charges to your card you expressly waive the right to charge-backs as a means to mediate disputes. Please note that checks will NOT be accepted for initial deposit, final payments (within 3 weeks of final payment date) and airfare only bookings. These must be made by credit or debit card only. Bounced checks are subject to a $50 returned check fee, and future payments by check will no longer be accepted. Credit/debit card payments must be submitted through electronic invoice from A&A Travel. Final payment date is noted on your invoice, and your reservation must be paid in full by this date. Although we typically send out regular statements and final payment reminders, please be sure to add a reminder to your calendar as to when final payment on your reservation is due. A&A Travel is not responsible for cancellations or penalties incurred due to late payment, non-receipt of statements, mis-directed emails, bounced checks or declined charges by your credit card company or bank.
TRAVEL DOCUMENTS
Travel documents will be sent to you approximately 2-4 weeks prior to departure date, and may be either printed documents or e-documents. Please read through these documents immediately upon receipt; misprints, misspellings, incorrect dates etc. are not the responsibility of A&A Travel.
Air reservations are usually e-tickets, and you will receive a confirmation number that you will use to check in online and print your boarding passes 24 hours prior to departure.
CANCELLATIONS, CHANGES AND REFUNDS
Once payment is applied to a booking, cancellation/change penalties will apply. Cancellation requests MUST BE RECEIVED IN WRITING prior to your departure date, Cancellation form will be sent to you from your advisor to be filled out and submitted, and you must receive a written reply from us confirming cancellation has been made. No refund is made for travel service fees, nor is the price or value of services fee exchangeable for alternative arrangements.
Changes to the current booking are subject to the terms and conditions of the tour operator/airline and may result in penalties or change fees. In addition to vendor penalties, changes will be subject to a $100 per person fee, cancellations will be subject to a $100 per person or 10% of total trip cost (whichever is higher) payable to A&A Travel. Invoice for this fee will be sent and A&A Travel will make requested changes or cancellation once invoice is paid. If you are sharing a room with other guests and a person/people cancel from the reservation only person/people canceling will be charged fee, but your rate will be adjusted to the prevailing rate for the new room occupancy. The purchase of travel insurance to cover your vacation investment is HIGHLY RECOMMENDED.
SCHEDULE CHANGES AND FLIGHT CANCELLATIONS
Please be advised that air schedules are subject to change at any time prior to travel. A&A Travel is not responsible for air schedule changes, delays or cancellations by any air carrier.
Please Note: there may be additional costs to re-book a new flight should the airline cancel or make a major change to your original flight itinerary. A&A Travel is not responsible for any additional costs or fees imposed by the airlines. It is the responsibility of the passenger to check for last minute airline flight changes within 24 hours of departure.
AIRPORT CHECK IN AND FLIGHT RECONFIRMATION
All passengers should arrive at the airport at least 2 hours prior to flight departure (or earlier if recommended by your particular airline). A&A Travel will attempt to assign seats in advance for your flights, however if we are unable to assign seats on your flight for any reason, seats will be assigned upon check-in at the airport and are on a first come, first served basis. For security reasons, all passengers must be present for check-in. You will not be allowed to board, nor will you be entitled to a refund, if you have not checked in by the required time.
Please ensure you contact your airline at least 24 hours prior to departure and on the day of departure, as it is your responsibility to reconfirm all your flight details before departure. A customer's failure to contact the airline in regards to reconfirming the airline times and details may result in a flight being missed. A&A Travel does not accept legal responsibility or liability if any customer misses a flight due to a failure to reconfirm flight times as advised, failure to arrive at the airport and check in within the time frame set by the airline, or to other circumstances beyond our control. If our agency is made aware of any schedule changes in advance of your departure, every effort will be made to advise you directly.
The U.S. Department of Transportation (DOT) requires that travel agents refer consumers to a page on the Department's website that lists countries that require airlines to treat passenger cabins with insecticide. The DOT requirement applies only to airline travel to a country listed on that website. You may access the U.S. DOT website page by clicking on the following link: http://ostpxweb.dot.gov/policy/safetyenergyenv/disinsection.htm
INSURANCE
A&A Travel will include insurance quote in every proposal. It is travelers responsibility to inform their advisor if they wish to remove insurance. You will be required to submit form stating your understanding of risks in traveling without insurance.
A&A Travel advisors are not permitted to advise on insurance coverage as they are not insurance agents. A copy of what is covered will be provided to addressee along with a phone number for any additional questions.
Insurance claim approval is determined by the travel insurance company, and A&A Travel accepts absolutely no responsibility for any denied claims. Service Fees paid directly to A&A Travel are not covered by insurance.
Please Note: if you add items to your booking after initial premium is paid (including adding additional guests), your insurance policy cost will be adjusted to accommodate the revised total trip package cost and the additional premium will be payable in full at the time of the change.
SPECIAL REQUESTS
Special requests, (i.e. room views, location, bedding preference, adjoining rooms, seat requests, etc.) cannot be guaranteed by the travel agency/tour operator/airline. While every attempt will be made to accommodate such special requests, the travel agency/tour operator/airline or other supplier(s) shall not be held responsible if such requests cannot be fulfilled for any reason.
*A&A Travel Terms & Conditions are subject to being updated as deemed necessary by the agency owner. Terms & Conditions appear on every invoice and updated policy is always available www.aatraveladvisors.com/terms-and-conditions for your review.
*SEVERABILITY• If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.